Refund and Cancellation Policy

Last updated: April 2026

We want you to be satisfied with Zyka.ai. This policy explains your options for cancelling a subscription and requesting a refund.

Zyka.ai is owned and operated by Zyno AI Inc., a Delaware-registered C corporation.

Cancel anytime

No lock-in, no fees

7-day refund window

For new subscriptions

Annual: 14-day window

Full refund if unused

1Subscription Cancellation

›You may cancel your Zyka.ai subscription at any time from your account settings under Subscription.
›Cancellation takes effect at the end of your current billing period. You will retain access to paid features until that date.
›After cancellation, your account reverts to the free tier. Your generated content remains accessible.
›We do not charge any cancellation fees.

›Refund requests must be submitted within 7 days of the initial subscription purchase or renewal date.
›Refunds are evaluated on a case-by-case basis. Eligibility criteria include: technical issues preventing use of the Service, accidental duplicate charges, or billing errors on our part.
›Refunds are not provided for change-of-mind cancellations after the 7-day window, or for partially used billing periods.
›Credits and top-up purchases are non-refundable once used for generation.

›Email us at support@zykaai.com with subject line "Refund Request" and include your account email, the charge date, and the reason for your request.
›We aim to respond to all refund requests within 3–5 business days.
›Approved refunds are processed back to your original payment method within 7–10 business days, depending on your bank or card provider.

›Annual subscriptions are eligible for a full refund within 14 days of the initial purchase if you have not significantly used the Service.
›After 14 days, annual plan refunds may be prorated based on the remaining unused months, at our discretion.
›Promotional or discounted annual plans may have different refund terms communicated at the time of purchase.

›If a subscription payment fails, we will notify you by email and attempt to retry the charge.
›If payment cannot be collected after retry attempts, your subscription will be automatically downgraded to the free tier.
›No refund is issued for failed payments since no successful charge occurred.

›We reserve the right to modify this Refund and Cancellation Policy at any time.
›Changes will be communicated via email or a notice on our website at least 14 days before taking effect.
›Your continued use of the Service after changes constitutes acceptance of the updated policy.

›For refund requests or cancellation assistance, contact us at support@zykaai.com.
›For billing disputes, please also contact your payment provider directly if you do not hear from us within 5 business days.